Support

Club owners and admins

1. Create your club

1. Download OurVBStats and sign up with your email or Sign in with Apple.
2. Tap Create a club.
3. Enter your club name, timezone and home venue.
4. Add your logo and club colors. The preview shows how the app will look.
5. Your 30-day free trial starts right away. No card needed.

2. Add teams

1. Go to Club → Seasons and create your season (for example "2026–27").
2. Tap Add team. Enter a name and age group (for example "14U Travel").
3. Assign coaches from Team → Staff → Invite coach.

3. Import your roster

1. Go to Club → Import and download the roster CSV template. Fill it in with a spreadsheet app, or use an export from your registration system.
2. Upload the file. OurVBStats matches the columns for you.
3. Check the preview. Rows with problems are flagged so you can fix them.
4. Tap Import. Re-importing the same file updates players and never creates duplicates.

You can import your schedule the same way with the schedule template.

4. Invite families

1. Guardian emails from your roster file create invites that wait for your review. Nothing goes out until you send it.
2. Go to Club → Members → Pending invites, check the list, and tap Send.
3. Or share a team join code or QR code at a parent meeting.
4. Families accept, give consent for younger players, and land in your club.

5. Set up billing

1. Before your trial ends, go to ourvbstats.com/billing in a web browser and sign in as the club owner. Club → Plan in the app shows your current plan.
2. Choose Per team ($25 per team per season, $99 minimum per club per season) or Unlimited ($299 a year).
3. Pay on the secure Stripe checkout page. Receipts and invoices arrive by email.
4. Update your card, download invoices or cancel any time in the billing portal.

Coaches

1. Set a lineup

1. Open the match from your Schedule and tap Lineup.
2. Drag players into the six court spots in serve order, then pick your libero.
3. Choose whether you serve or receive first. Save it as a default to reuse next match.

2. Take live stats

1. Tap Start match. You become the stat keeper for this match.
2. For each contact, tap the player, then the result (for example Attack → Kill). Most plays take two taps.
3. The score updates by itself. Tap Opp point for opponent errors and points.
4. Made a mistake? Tap Undo, or edit any play in the event log.
5. No signal in the gym? Keep going. Stats save on your phone and sync when you're back online.

3. Rotations and subs

1. Rotation is tracked for you on every side-out. The court view shows who is serving.
2. To sub, tap Sub, pick the player coming off, then the player coming on.
3. After the set or match, open Reports → Rotations to see points won and lost and side-out % in each rotation.

4. Export a stat sheet

1. Open the Match summary or Team stats.
2. Tap Export and choose PDF, CSV or MaxPreps-style CSV.
3. Pick a match, tournament or full season, then share or save the file.

5. Use team messages

1. Open your team and tap Messages.
2. Start a thread with the whole team, your parents, or your staff.
3. For player safety, any thread with a minor always includes at least two adults, and there are no one-to-one coach-to-player messages. The app adds a second adult for you.

Parents and players

FreeFamilies and players never pay for OurVBStats.

1. Join with an invite

1. Open the invite email from your club, or get a join code or QR code from your coach.
2. Download OurVBStats and sign up with the same email the club has for you.
3. Tap Join (or enter the code), review the consent screens, and you're in.
4. Parents: to give a teen (13+) their own login, open your child's profile and tap Approve player login. Players under 13 don't have their own login. A parent manages their profile.

2. RSVP to events

1. Open Schedule, or tap the RSVP reminder on Home.
2. Tap Yes, No or Maybe. Parents with more than one child can answer for each child.

3. Watch live scores

1. On match day, open the event and tap Live.
2. Follow the score set by set, plus your own player's stats as they happen.
3. Turn on live-score alerts in Settings → Notifications if you'd like a ping when a set ends.

4. Subscribe to the calendar

1. Open Schedule and tap Subscribe.
2. Choose Apple Calendar or copy the link into Google Calendar.
3. Changes from your coach show up in your calendar on their own. Parents get one calendar that merges all their kids.
4. Keep the link private. You can reset it any time from the same screen.